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Privacy Policy

This privacy policy explains how Bitesize Bakehouse collects personal information about you and why we collect it.

 

Any information collected will be used solely for the purposes expressed at the time they are provided. This information will never be shared with non-relevant third party organisations. All relevant third party organisations are listed below in more detail.

 

Information that we may collect from you:

 

  • Name

  • Email address

  • Phone number

  • Contact address

  • Signature

  • Dietary requirements

  • Payment details  

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How we will use this information:

 

  • To respond to questions about our products and other related enquiries

  • Internal record keeping in order to execute your order and/or enquiry

  • To contact you about new/updated products and events that we think might be of interest to you.

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We collect consent to send you information for email marketing. You have the right to withdraw your consent at any time. You can do this by unsubscribing, updating your preferences via the link in our emails, or contacting us directly.

 

You can request a copy of the information we hold on you, or for your information to be updated or removed, at any time by emailing us at hello@bitesizebakehouse.com.

 

How long might we retain your personal information:

 

We retain all enquiry and purchase records indefinitely in order to build customer profiles for future purchases and for business accounting and compliance purposes. The legal bases for processing the data in this way is legitimate interest, contract.

 

Please email hello@bitesizebakehouse.com if you would like a copy of the data we hold about you.

 

Links to other Websites and relevant Third Parties:

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix's privacy policy can be found here

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

This website may, at times, contain links through to other websites. Once you leave this website we cannot be responsible for the protection and privacy of any information you may decide to provide to those websites.

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We work with the following third party websites in order to create and share newsletters and relevant content for those that have given their consent to sign up. We share only the minimum relevant information required with them in order for the purpose of their usage. In this instance, we share, and they securely store, your name and email address information.  

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  • MailerLite. This third party enables up to create and send out our Newsletter to you. Their Privacy Policy can be found here. 

 

We work with the following third party websites in order to help process payments for our products:

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  • iZettle. This third party enables us to take card payments for your purchases. We use their portable card machine to make digital payments. Their Privacy Policy can be found here.

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We work with the following third party websites in order to help track website usage (cookies):

  • Google Analytics. Insofar as the cookies we use are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. View Google's privacy policy.

 

Social Media Channels

 

Please note that communications made via social media channels will not be stored by us. Orders for our products must be made via email or our website directly. Your interactions with these platforms are governed by the privacy policies of the companies that provide them.

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